Accessibility statement for East of England Ambulance Service NHS Trust
This accessibility statement applies to https://www.npag.org.uk/
East of England Ambulance Service NHS Trust runs this website. We want as many people as possible to be able to use this website. For example, that means you should be able to:
· change colours, contrast levels and fonts
· zoom in up to 400% without the text spilling off the screen
· navigate most of the website using just a keyboard
· navigate most of the website using speech recognition software
· listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.
UserWay advises making your device more straightforward if you have a disability.
How accessible is this website is
We know some parts of this website is not accessible:
· We use third-party vendors, Facebook, X(Twitter), Instagram, and LinkedIn. How they structure their applications is beyond our control.
· We have images that have contrast issues.
· This site's architecture lacks semantic elements, which will cause issues with screen readers.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
· Email info@npag.eastamb.nhs.uk
We'll consider your request and reply in 7 working days.
Web: https://www.npag.org.uk/contact-us
Telephone: 0300 790 6274
Email: info@npag.eastamb.nhs.uk
We're always looking to improve the Accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please detail the issues you have found and send them to:
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations). If you want to change how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Feel free to contact us at info@npag.eastamb.nhs.uk
East of England Ambulance Service NHS Trust is committed to making its website accessible to Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website partially complies with the Web Content Accessibility Guidelines version 2.1 AA standard.
What we're doing to improve Accessibility
We are in the process of replacing our website. The initial focus will be Accessibility and ensuring that every aspect meets the accepted standards.
Preparation of this accessibility statement
The Accessibility statement was prepared on 9th May 2024.
The website was last reviewed on 9th May 2024.
This website was last tested on 9th May 2024. The test was carried out externally by Glare 9 Ltd.
We test every page we have.
You can read the full accessibility test report here
Get in touch
East of England Ambulance Headquarters
Whiting Way
Melbourn
Cambridgeshire
SG8 6EN
Sat Nav postcode SG8 6NA
Directory / Switchboard: 0300 790 6274
Quick Links
· Microsoft 365, Webmail and GRS
East of England Ambulance Service NHS Trust CQC overall rating
Requires improvement
13th July 2022